Showing posts with label customer service. Show all posts
Showing posts with label customer service. Show all posts
Monday, September 12, 2022

Does Bob Chapek Fully Get the Idea of Customer Service?

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  by Ray Keating Commentary DisneyBizJournal.com September 12, 2022   If any major company was built on leadership and the idea of customer ...
Thursday, September 1, 2022

Disney Parks, “Disney Prime,” the Disney Board, and Creating Value

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  by Ray Keating Analysis DisneyBizJournal.com September 1, 2022   If you failed to notice,  The Wall Street Journal  has served up a mini-f...
Monday, February 21, 2022

Marvel's Kevin Feige, Content Creators, and Disney Courtesy

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Catching Up on the Daily Dose of Disney with Ray Keating... Episode #287: Courtesy the Disney Way – The idea of courtesy has to be part of ...
Monday, December 13, 2021

Catch Up on the Daily Dose of Disney

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Daily Dose of Disney with Ray Keating – Episode #222: Walt Disney on the Power of Movies – While you can go deeper in a story and character...
Wednesday, October 13, 2021

Walt Disney Says Get Out From Behind That Desk

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Daily Dose of Disney with Ray Keating – Episode #169: Walt Disney - No Sitting Behind Desks – Walt Disney understood that people in busines...
Tuesday, September 28, 2021

Catch Up with the Daily Dose of Disney

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Daily Dose of Disney with Ray Keating – Episode #153: Mary Poppins on Helping Employees and Colleagues – Mary Poppins offers a spoonful of ...
Saturday, August 28, 2021

Walt-onomics: Customers Matter

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Daily Dose of Disney with Ray Keating – Episode #125: Walt-onomics: Customers Matter – Walt Disney understood a basic point of economics, i...
Monday, August 9, 2021

Walt Disney on Leadership

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Daily Dose of Disney with Ray Keating – Episode #110: Walt Disney on Leadership – Walt Disney understood that leadership meant getting out ...
Wednesday, June 23, 2021

Walt Disney and the Demand for Quality

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Daily Dose of Disney with Ray Keating – Episode #69: Walt Disney and Quality – Walt Disney understood that as a customer and a provider, on...
Tuesday, September 3, 2019

Loving the Cape May Café Buffet at Disney’s Beach Club

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by Ray Keating Review DisneyBizJournal.com September 3, 2019 Over a long stretch of time, Walt Disney World has earned a reputati...